IMPORTANT! DNS WORKAROUND

Dear Aviation Docs and Bombardier Flight Deck Customer,

A major DNS registry in the United States is currently experiencing a denial of service attack that has affected thousands of websites and web services around North America.

While we are working on this issue, we have a temporary workaround that can get all of your pilots synching their iPads and uploading documents via our consoles.

Essentially, you will need to change the network settings for your WIFI connection on your iPad to add a new DNS server setting which OBDS has established to work around the issue.

This page will explain the steps how to make this change.

NOTE: You must be using a WIFI connection for this to work. Turn off your cellular connection on your iPad if it is on.

IPAD USERS - INSTRUCTIONS - FOR WIFI
For very tech savvy users, simply open Settings, select your current WIFI, click the INFO round "i" icon and click "Configure DNS", set it to MANUAL, and then add this DNS ADDRESS by clicking "ADD SERVER": 
           
           173.231.116.252

Next -- important! -- click SAVE at the top and you should be good to go.  If you are in a location that uses a proxy server (a configuration frequently found in hotels, for example) you might not be able to use this solution, but otherwise you should be able to sync your documents. We will alert all users via this web page once the workaround is no longer required.

IPAD USERS - VIDEO INSTRUCTIONS - FOR WIFI

Watch this video for instructions on how to change your DNS.
IPAD USERS - WITH CELLULAR CONNECTIONS

This workaround unfortunately costs $2.79 per iPad.

  1. Install an app from the App Store called "DNS OVERRIDE"
  2. Start the app and add a DNS Profile called "OBDS" where you set the IP to 173.231.116.252
  3. Click the profile you've created and select DNS Override, at which point it asks to charge you $2.79. Assuming you say yes...
  4. It asks to install a VPN certificate, which it doesn't actually do (as it explains), it routes everything to the new DNS.. and turns itself on. After that, everything works with the app as is.

WINDOWS USERS 
Windows users will need to modify their network settings.
- Go to Start > Control Panel > Network and Internet > Network and Sharing Center.
- In the left-hand column, click Change adapter settings.
- A new screen will open with a list of network connections.
- Right-click "Ethernet" or "Local Area Connection" or "Wireless Connection" and select Properties.
- Highlight "Internet Protocol Version 4 (TCP/IPv4)" and click Properties
- Select "Use the following DNS server" and enter the DNS address 173.231.116.252 in the preferred DNS settings
- Click OK
- You should now be able to use the Console.
We will alert all users via this web page once the workaround is no longer required.